Contact Alt Customer Service
Alt Phone Numbers and Emails
Toll-Free Number:
-
(855) 794-2242
Customer Service:
-
(408) 702-1040
-
(855) 820-6213
-
(866) 266-0961
Alt Emails:
Legal
Arbitration of Disputes
billing@alt.com
help@alt.com
Contact Information
Corporate Office Address:
Alt.com
1615 S. Congress Ave., Suite 103
Delray Beach,
Florida
33445
United States
Other Info (opening hours):
Postal Mailing Address (Outside the US):
Athelstan Enterprise B.V.,
hoogoorddreef 15, 1101 BA,
Amsterdam, Netherlands
How Good is Alt's Customer Service?
Summary of Alt Customer Service Calls
1.5K
TOTAL
CALLS
CALLS
07:26
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Alt?
Product/ Service Question:
- “To get information about wifi”
- “Alt smart watch not working”
- “Warranty inquiry”
Shipping and Delivery Question:
- “Order has not been delivered”
- “My perfume leaked a bit during delivery”
- “I don't have my package yet!”
Request for Information Question:
- “Question regarding my order”
- “I have requested for return”
- “To check sevice center in my pincode”
Account Question:
- “Having problems logging on”
- “I don't have received subscription”
- “Subscription problem”
Activation/ Cancellation Question:
- “Subscribe”
- “I have subscribe alt balaji in phone,but in my sonyx75k i don't know how to connect?”
- “Subscribe is not work”
Payments and Charges Question:
- “Charger”
- “They took my money”
- “Auto debit amount”
Return/ Replace Question:
- “Return my order”
- “Return”
- “When is my return credit.”
Staff Question:
- “Services”
- “I want to know service centre location”
- “I want to talk regarding app and its services”
Refund Question:
- “Refund”
- “Refund status”
- “To get my money back”
Website/ Application Question:
- “Problem with site”
- “Unsatisfied customers that will never shop your site again and will also tell my family/ friends”
- “Website”
Cards Question:
- “Telling me my zip code doesn't match my cardi”
Other Question:
- “Installation purpose”
- “Watch issue”
- “An order”
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Alt